Media List Market Customer Warranty
At Media List Market, we take pride in the quality and accuracy of our media lists. We understand the importance of reliable information for your PR campaigns, which is why we stand behind our products with a comprehensive warranty.
Accuracy Guarantee:
We guarantee the accuracy of our media lists. If you discover any inaccuracies or outdated information in your purchased media list within 30 days of purchase, please contact us and we will promptly investigate and provide a resolution. Please note that any issues regarding outdated information beyond the initial 30-day period may not be eligible for warranty support. If you require ongoing updates and maintenance for your media list, consider our Evergreen service—an annual subscription that provides monthly updates to your media list and monthly emails with all updates and new contacts.
Updates and Support:
We are committed to keeping our media lists up-to-date with the latest information. For ongoing media list updates and maintenance, we offer the Evergreen Your Media List subscription service, providing you with monthly updates to your media list and monthly emails containing all updates and new contacts. Additionally, our dedicated support team is available to assist you with any questions, concerns, or technical issues you may encounter at customersupport@medialistmarket.com.
Data Integrity:
We prioritize the integrity of our data and take measures to ensure its security and protection. Here's why data integrity matters:
- Accuracy: Our customers rely on the accuracy of the data within our media lists to effectively reach out to journalists, editors, bloggers, influencers, and other media contacts. By maintaining up-to-date and correct information, we empower our customers to engage with the media confidently and successfully.
- Reputation: Upholding data integrity contributes to our reputation as a reliable and trustworthy media list provider. Customers expect accurate and reliable data, and by delivering on this expectation, we build trust and credibility.
- Efficiency: Accurate and well-maintained data saves our customers time and effort. With reliable contact information at their fingertips, they can focus on crafting targeted pitches and building relationships with the media, rather than dealing with outdated or incorrect data.
- Legal Compliance: We are committed to adhering to data protection laws and regulations to protect the privacy and rights of individuals. By maintaining data integrity and handling personal data ethically and responsibly, we ensure compliance with applicable legal requirements, mitigating risks for both our customers and our business.
Limitations:
While we strive to provide accurate and reliable information, we cannot guarantee the success of your PR campaigns or the accuracy of third-party data sources referenced in our media lists. Our warranty does not cover changes in contact information that occur after the date of purchase.
How to Claim Warranty:
To claim warranty support or report inaccuracies in your media list, please contact our customer support team at customersupport@medialistmarket.com. Please provide your order details and a description of the issue, and we will work diligently to resolve it.
Terms and Conditions:
Our warranty is subject to the terms and conditions outlined in our Terms of Service. By purchasing a media list from Media List Market, you agree to abide by these terms and conditions.
At Media List Market, your satisfaction is our top priority. We are committed to providing you with high-quality media lists and exceptional customer service to help your PR campaigns succeed.
Thank you for choosing Media List Market for your PR needs.
Ethical Use of Your Media List:
At Media List Market, we value ethical and responsible use of our media lists. To ensure the integrity of our data and maintain positive relationships with journalists and media outlets, we ask our customers to adhere to the following guidelines:
- Avoid Mass Emailing: Please refrain from mass emailing media contacts listed in our media lists. Personalized and targeted pitches are more effective and respectful of journalists' time and inbox.
- No Sharing or Selling: Do not share, sell, or distribute the media lists or the data contained within them to third parties. Our media lists are for your use only, and unauthorized sharing or selling is strictly prohibited and may result in legal action.
- Respect Journalists' Privacy: While the information we provide for journalists and editors is publicly available, we respect their privacy. If a journalist or editor requests to be removed from further communications from you, please honor their request.
For Journalists and Editors:
At Media List Market, we understand the importance of respecting journalists' and editors' privacy. While the information in our media lists is publicly sourced, we respect their right to control their personal information.
If a journalist or editor would like to request removal from a media list or update their contact information, we encourage them to contact us directly. We are committed to promptly addressing any requests and ensuring the accuracy and integrity of our media lists.